Privacy Policy
We value your privacy. Read how we handle your personal data below.
1. Who we are
This privacy policy applies to the website of VerbouwGroep Noord, part of:
- Company name: Verbouw Noord
- Address: Peizerweg 97 I13, 9727 AJ Groningen
- Chamber of Commerce: 99068915
- VAT number: NL005370764B43
- Owner: Niels Veentjer
- Email: niels@verbouwgroepnoord.nl
- Phone: 06 3035 7504
We are responsible for the processing of personal data as described in this privacy policy.
2. What data we collect
We only collect personal data that you provide to us through the contact form on our website. This includes:
- Name
- Email address
- Phone number
- Your message or enquiry
- Selected service (if applicable)
We do not collect data automatically or in the background. We do not use tracking, analytics or profiling.
3. Why we collect data
We process your personal data for the following purposes:
- To respond to your contact request
- To provide you with a free, no-obligation quote
- To contact you by phone or email about your project
- To fulfil any agreements with you
The legal basis for this processing is your consent (when submitting the contact form) and/or the performance of a contract.
4. Cookies
Our website does not use tracking cookies, analytical cookies or marketing cookies. We only use strictly necessary (functional) cookies required for the website to function properly.
These functional cookies do not store personal data and are not used to track your browsing behaviour.
5. Third-party services
Google Maps
On our contact page, we use an embedded Google Maps map to show our location. When you visit this page, Google may collect data such as your IP address. This falls under Google's privacy policy. More information can be found in Google's privacy policy.
Our website contains a link to WhatsApp. When you click on it, you will be redirected to WhatsApp. Communication via WhatsApp falls under WhatsApp's (Meta) privacy policy. We recommend consulting WhatsApp's privacy policy.
6. Retention period
We do not retain your personal data longer than strictly necessary for the purposes for which we collect them. The following retention periods apply:
- Contact form data: maximum 12 months after the last contact, unless a contract results from it.
- Client data under a contract: 7 years after the end of the contract, in accordance with legal retention obligations.
After the retention period has expired, your data will be securely deleted.
7. Your rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access: you may request to see what data we hold about you.
- Right to rectification: you may request correction of inaccurate data.
- Right to erasure: you may request deletion of your data.
- Right to restriction: you may request temporary restriction of the processing of your data.
- Right to data portability: you may request to receive your data in a structured format.
- Right to object: you may object to the processing of your data.
We will respond to your request as soon as possible, but no later than within 30 days.
8. Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse or unauthorised access. Our website uses a secure SSL connection (HTTPS).
9. Contact for privacy questions
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
- Email: niels@verbouwgroepnoord.nl
- Phone: 06 3035 7504
- Post: Verbouw Noord, Peizerweg 97 I13, 9727 AJ Groningen
You also have the right to file a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority), the supervisory authority for privacy protection in the Netherlands.